MALI-Tech partners with small and medium businesses across Australia to design, build, and manage AI and automation solutions — so you can focus on the thing you do best: running your business.
Grow · Simplify · Optimise
About MALI-Tech
The pace of technological change is creating a widening gap. Larger businesses are adopting AI and automation faster than ever, while small and medium businesses — the backbone of the Australian economy — risk being left behind. Not because they lack ambition, but because they lack the time, resources, and technical expertise to keep up.
That's where we come in. MALI-Tech is your trusted technology partner. We work alongside your business to give you access to cutting-edge AI and automation — without you needing to become a tech expert.
We don't shoehorn off-the-shelf tools into your operation. We take the time to understand how your business actually works, then design bespoke solutions built specifically for your challenges, your processes, and your goals.
Every solution we build is backed by measurable outcomes from day one. We baseline where you are today, track performance as we go, and give you full visibility into the results — so you always know exactly what your technology investment is delivering.
Our Vision
To make the world's most powerful technology accessible to every ambitious business.
Our Mission
To give SMBs access to cutting-edge technology and a trusted partner to deliver measurable and impactful results — so they can focus on running their business.
How We Help Your Business
Every business is different. Some need to reach more customers. Some need to free up their team. Others need better visibility into what's driving their margins. We work with you to identify where technology can create the most impact.
Reach more customers, capture more market, scale your business.
Growth isn't just about more revenue — it's about building the capacity to handle more volume, enter new markets, and acquire customers at margins that make sense.
Remove the work that doesn't create value.
We remove the manual, repetitive, and error-prone work — freeing your team to focus on the activities that create real value.
Make smarter decisions with better data.
We give you the intelligence and visibility to make smarter decisions about your margins, costs, resources, and performance.
How We Work
We don't just drop in a solution and disappear. We follow a transparent process that de-risks your investment and ensures every solution delivers real, measurable results.
We start by understanding your business.
Collaborative workshop to map workflows, identify pain points, and baseline your current performance.
You get: You get: A Return Brief confirming goals, requirements, and success metrics.
We build a solution tailored to you.
No off-the-shelf templates. A bespoke solution built for your operation, with regular check-ins throughout.
You get: You get: A custom-built AI or automation solution, tested and ready.
We make sure it works — for everyone.
We manage the rollout, train your team, and guide changes that affect your customers. No handover and hope.
You get: You get: A trained team and smooth transition for your customers.
We track performance and keep improving.
Live dashboards showing what your solution delivers. Ongoing monitoring for drift, quality, and new opportunities.
You get: You get: A performance dashboard and a partner always looking ahead.
Results
We don't just build solutions — we track what they deliver. Real examples of how MALI-Tech has helped businesses save time, reduce costs, and work smarter.
Simplify
A business co-founder was spending 10 hours per week managing customer reorders manually. We built an AI-powered WhatsApp chatbot that handles the workflow — designed around the channel their customers already use.
Grow
Most businesses have dormant leads and past customers sitting untapped. We build automated reactivation campaigns that re-engage these contacts with personalised outreach — at a fraction of the cost of new lead generation.
Simplify
Meeting coordination and scheduling is an invisible time drain across every business. We build AI-powered scheduling assistants that integrate with your existing tools and eliminate the back-and-forth.
Grow
Our AI Sales Agent automates outbound prospecting, qualifies leads, and books meetings — working around the clock so your sales team can focus on closing deals rather than chasing cold leads.
See our technology solutions at work. This is just one example of how we help businesses automate their processes and scale their operations through intelligent automation.
From sales automation to customer management, we build systems that work seamlessly behind the scenes to help your business grow, simplify operations, and optimise performance.
Watch our intelligent sales automation in action
The Team
Sydney-based professionals who combine deep engineering expertise with real-world business acumen. We understand both the technology and the commercial reality of running an SMB.
Co-Founder
With a decade of experience across banking and product management, Liam leads every engagement with a focus on understanding the commercial reality of your business first — ensuring every solution drives a clear, measurable return on investment.
Co-Founder
With a background in Mechatronic Engineering spanning both software and hardware systems, Alex architects solutions that are robust, scalable, and built to integrate seamlessly with your existing systems — practical and built to last.
Co-Founder
With deep expertise in Electrical Engineering and automation, Joshua turns operational challenges into streamlined realities. His engineering depth across software and hardware delivers solutions that eliminate bottlenecks and boost productivity.
Get In Touch
Whether you know exactly what you need or you're not sure where to start, we'd love to have a conversation. No obligation, no hard sell — just a straightforward chat about your business, your challenges, and where technology could make the biggest difference.
The first step is always a conversation. Let's talk.